SHIPPING POLICY
Order Processing & Handling Time
Orders are processed Monday through Friday.
Orders placed on weekends or public holidays are handled on the next business day.
Our standard processing + shipping time is up to 7 business days once your order is confirmed.
⚠️ Delivery times may vary depending on your location, carrier delays, or product availability.
Shipping & Tracking
We ship using reliable, fast carrier partners.
Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery in real time.
Your Order Is on the Way
Thank you for your trust!
Most orders arrive within 7–12 business days.
However, additional delays may occur due to factors outside our control, such as:
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Customs processing delays
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Postal service disruptions or strikes
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Peak seasons (holidays, promotions, high volume periods)
Don’t worry — the majority of packages arrive earlier than the estimated time.
👉 If your order has not arrived after 15 business days, please contact us at info@sonalyte.com so we can investigate promptly.
Delivery Issues
If you experience a delivery problem — delay, damaged package, tracking anomaly, or wrong item — please reach out to us.
Our team will make sure to resolve the situation quickly.
Shipping Areas
We currently ship worldwide.
Thank You
We truly appreciate your trust and support.
Your satisfaction is our priority.